FAQ
Serving Families Throughout Memphis-
FAQ
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Why am I always running out of hot water?
This is a common complaint made by many homeowners. The reason you may be running out of hot water, often mid-shower, is because of a poorly functioning or old water heater. Over time, sediment can build up in your water heater, which can prevent it from working to its optimum level. This is why regular water heater maintenance is so important.
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Why does my toilet keep clogging?A clogged toilet is a common plumbing issue for homeowners. If your toilet keeps clogging, the most obvious cause is when too much paper or solid objects are flushed, resulting in a blockage. However, other causes could be due to a broken flapper or fill valve, water pressure that's too high, worn-out flush valve seals, clogged sewer pipes, and even tree roots infiltrating the drain pipe. If your toilet frequently clogs, it's important to contact a professional plumber who can inspect the issue and determine the root cause of the problem.
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The flow of my kitchen’s faucet is less than normal. Why is that?Poor water flow in a faucet is usually due to an aerator that has become clogged with calcium or sand. Try unscrewing the faucet head and cleaning it out with a brush. If that doesn’t work, we would be happy to fix it for you!
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My garbage disposal smells bad. What can I do to get rid of the smell?We recommend that you place citrus peels (orange or lemon) in your garbage disposal, along with ice cubes, and let it run for 30 seconds. You can also add liquid dish washing soap while the garbage disposal is still going. After 30 seconds, let cold water run for a bit. This should do the trick!
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Why does the water in my house look yellow?This is most likely due to the fact that your piping system is very old. Over time, rust can build up inside the pipes, which causes water to look yellow. We can carefully examine the state of your pipes and provide you with pipe replacement services.
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How much do you charge for a dispatch?We charge $59 for a dispatch during normal business hours. After hours, we charge $89 for dispatch. We are always upfront about our pricing so that our customers always know what to expect from us. In addition, we offer financing to individuals who need immediate plumbing assistance but are worried about their financial situation.
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Why should I hire your plumbing company?Our licensed company is committed to delivering top-notch customer service because we think our customers deserve the very best. The needs of our customers are so important to us that we are available 24/7! No matter what time of day, we will be there for you when you need our help. We are proud to have an A+ Rating with the Better Business Bureau. Our plumbing company’s founder has also shown the expertise necessary to obtain a Tennessee and Mississippi Master Plumbers License. We have the skills and state-of-the-art equipment needed to provide effective and professional service every time.
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Do you offer emergency plumbing services in Memphis, TN?Yes, our team is available 24-hours a day to resolve emergency plumbing problems in Memphis, TN.
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What types of plumbing services do you provide in Memphis, TN?We provide a wide range of plumbing services including drain cleaning, sewer repair, residential, and commercial plumbing services in Memphis, TN.
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Are your Memphis plumbers licensed and certified?Yes, our team of Memphis plumbers is licensed and certified, with over 14 years of experience in the field.
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Do you offer financing options for plumbing services in Memphis, TN?Yes, we offer financing options that are made to fit any budget for our plumbing services in Memphis, TN.
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How soon can I expect a plumber from your team to arrive at my location in Memphis, TN?Our team strives to provide prompt service, and depending on availability, we aim to have a plumber at your location in Memphis, TN as soon as possible.
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Do you offer maintenance services in addition to repairs for residential plumbing in Memphis, TN?Yes, we offer maintenance services to help prevent plumbing issues and keep your residential plumbing system in Memphis, TN running smoothly.
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What sets your residential plumbing services apart from others in Memphis, TN?Our residential plumbing services in Memphis, TN are backed by years of experience, skilled technicians, and a commitment to customer satisfaction, ensuring quality workmanship on every job.
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