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Serving Greater Memphis, TN Since 2010

The video showcases Smith's Plumbing, Heating and Air's daily operations, including shots of their building and sign, highlighting the team in action. Employees are seen answering calls, walking through the office, and interacting with customers at their homes. The video also features technicians performing various plumbing services, reinforcing the company’s commitment to quality and customer care. It emphasizes the team’s professionalism and readiness to handle plumbing and HVAC needs with efficiency and care.

"Your trusted comfort partner for life!" All-In-One
Comfort

Expert service under one roof with Smitty and the team. Up-front pricing. 24/7 availability.
Let’s make your home truly comfortable.

24/7 Plumbing, Heating, & Air Conditioning Services in Memphis, TN

Smith's Plumbing, Heating & Air provides trusted plumbing, heating, and air conditioning services to homes and businesses across the Greater Memphis area. Founded by Dustin Smith in 2010, the business started with just one truck, one plumber, and one clear mission to bring integrity back to the trades.

Today, under the leadership of our General Manager, Tommy Berish, and Service Manager, Tim Francher, our team of over 50 professionals stands ready to serve our neighbors with dependable solutions that keep your home comfortable and worry-free. We continue to honor our original mission, approaching every home with the belief that trust is earned through clear communication and genuine care.

“5 stars again! I can’t say enough about each visit; every tech has been polite, helpful, knowledgeable, and experienced.  Always answering questions and explaining the process and any potential costs. I love that my go-to plumber is now HVAC too!  Perfect! " - Jennifer B.

Comprehensive Solutions 

Backed by Loyalty, Hard Work, & Hometown Pride 

We provide the support homeowners need when comfort systems fail, showing up ready to restore water flow, heating, or cooling with care and clarity. Our plumbing services help protect your property from damage while keeping daily routines running without disruption. Our heating and air conditioning services help maintain steady comfort and safe temperatures throughout every season in Memphis. 

We focus on providing dependable solutions that fit the needs of your home rather than pushing unnecessary work. Every service call is handled by a trained professional who understands the importance of doing the job right the first time. When you contact Smith's Plumbing, Heating & Air, you connect with a group that values long-term reliability and treats your home as if it were our own.

We’re Here to Resolve Your Plumbing & HVAC Issues

Our approach is centered on minimizing downtime and preventing future issues through thorough assessments and quality workmanship. We take the worry out of system failures by providing clear communication and transparent pricing before any work begins. You no longer need to stress about who to call or if the repair will hold up over time. We tackle the hard work of restoring your systems so you can return to your normal routine without delay. Our team creates a seamless experience that turns a stressful home emergency into a resolved situation with minimal hassle for you and your family. By using advanced diagnostics, we identify hidden issues before they become major expenses.

Request an Appointment
or
Call Us Today! 901-290-1110
Featured Special early bird a/c special - only $65!
plus, free water heater flush
Don't miss out on these limited time savings! Book today!
We're A Wise Choice! A Ringing Endorsement from Andy Wise

Andy Wise stands with Smith's Plumbing, Heating and Air. With Wise Choices, Andy does the work for you: conducting the research, vetting the businesses and putting his seal of approval on the businesses you can trust to be YOUR Wise Choices.

WHAT MAKES US THE WISE CHOICE?

  • We have over 15 years in business serving the community.
  • We offer emergency appointments and are available 24/7.
  • We provide upfront pricing, so you know what you will pay.
  • We're locally owned and stay very involved in our community.

5-Star Service That Speaks for Itself Hear From Smitty's Fans

Smith’s has earned over 3,000 5-star reviews because we treat every home like our own.

4.9 5018 Reviews
    I am an extremely pleased customer!
    “It started with Brock, a proficient, patient, helpful, thorough, and courteous representative of Smith’s Plumbing who arrived at scheduled time.”
    - Magda F.
    I am an extremely pleased customer!
    "It started with Brock, a proficient, patient, helpful, thorough, and courteous representative of Smith’s Plumbing who arrived at scheduled time. With 3 bids on hand, after Brock responded to my questions on different brands of tankless, position of gas and water pipes, along with a competitive price, It was an EASY decision to have Smith’s Plumbing replacing my 2 tanks water heater with a Rinnai RSC 199 tankless! Respectful, pleasant, and skillful install crew, Cody and Eli along with roofer Scott, took great care to protect wood floor and extra careful with hauling equipment up and down the stairs. The tankless water heater was up and running prior to 5PM on the same day. Rest assured it was my first and surely not my last experience with Smith’s Plumbing as I am an extremely pleased customer!"
    - Magda F.
    I can highly recommend Smith’s plumbing!
    “Best customer service I have ever received!”
    - Lynn K.
    I can highly recommend Smith’s plumbing!
    "I can highly recommend Smith’s plumbing! Will Newman came and helped us uncover a leak that was coming from under our refrigerator. Will took the time to make a video report for our insurance adjuster and also made a call to a water mitigation company that showed up the next morning. Best customer service I have ever received!"
    - Lynn K.
    They did everything we discussed at an affordable price!
    “Great job! The crew was friendly and courteous, which is a plus for me, great customer service goes a long way.”
    - Former Client
    They did everything we discussed at an affordable price!
    "Great job! The crew was friendly and courteous, which is a plus for me, great customer service goes a long way. I was well informed of the process for the project. They did everything we discussed at an affordable price. I appreciate how they refilled my yard back. It will be easier to get my lawn back in shape and summer ready."
    - Former Client
    Exceptional service from the front desk to the technician!
    “They made my situation priority and got me taken care of in no time.”
    - Raven W.
    Exceptional service from the front desk to the technician!
    "Exceptional service from the front desk to the technician! They made my situation priority and got me taken care of in no time. My technician was Mr. Brock and up front and honest from the jump. Very knowledgeable, clean, respectful and efficient. I would recommend Smith's Plumbing Services to anyone I know! Not to mention, affordable!"
    - Raven W.
    Their technicians and management were very professional and helpful.
    “I would recommend to anyone their services, they were upfront on costs and their estimates.”
    - Reggie W.
    Their technicians and management were very professional and helpful.
    "Smith Plumbing was awesome and went beyond normal procedures to provide us the support we needed to stop a main line water leak at our home. Their technicians and management were very professional and helpful. I would recommend to anyone their services, they were upfront on costs and their estimates. My wife and I appreciate their service and won't hesitate to call again on any plumbing issue we or friend and family incur."
    - Reggie W.

Local Factors That Impact Plumbing & HVAC Systems in the Memphis Area

Homes in the Mid-South—especially around Memphis and the surrounding Mississippi River region—face unique environmental and regional conditions that directly affect plumbing durability, HVAC efficiency and performance, as well as long-term system reliability. 

Understanding these local factors helps homeowners prevent costly repairs and extend the life of their systems.

Climate, Humidity & Temperature Swings

The Mid-South has a humid subtropical climate, which means long, hot summers and high moisture levels. These conditions put year-round stress on both HVAC and plumbing systems in ways many homeowners don’t realize.

  • Dehumidification Demands: In our region, your air conditioner does more than cool your home—it also removes moisture from the air. During extended periods of high humidity, systems run longer and work harder to maintain comfort. When systems are improperly sized or maintained, excess humidity can create a breeding ground for mold growth in ductwork and air handlers, corrosion of components, higher energy bills, and uncomfortable "clammy" indoor air.
  • Condensate Drainage: During peak summer conditions, an air conditioner can remove roughly 5–20 gallons of moisture from the air each day. If that moisture isn't directed outside, it stays in your home, increasing the risk of backups, overflows, and the growth of algae, mold, and debris in standing water. Inadequate drainage or clogged condensate lines can quickly lead to water damage, especially in attics and crawlspaces.
  • The Freeze-Thaw Cycle: While our winters are generally mild, the Memphis area is prone to "hard freezes." Because many local homes utilize crawlspaces or have plumbing on exterior walls or unheated areas, a single night below 20°F can lead to catastrophic pipe bursts if systems aren't professionally insulated.
  • Thermal Stress: Rapid swings from freezing mornings to warm afternoons put immense "expansion and contraction" stress on pipes, seals, and HVAC components, including the heat exchanger, increasing the likelihood of leaks, hairline cracks, joint failures, and premature equipment failure.

Loess Soil & The Mississippi Floodplain

The ground beneath your home is constantly moving. Memphis sits on Loess (silty clay) soil, which is highly expansive.

  • Slab Leaks & Shifting: As this clay soil absorbs moisture, it expands, and during dry summer conditions, it contracts, which can shift foundations. This movement is a leading cause of slab leaks, cracked or shifted underground plumbing lines, pipe misalignment, and cracked sewer laterals in the Mid-South.
  • High Water Table & Hydrostatic Pressure: In areas near the river or low-lying floodplains, high groundwater levels exert constant pressure on basement walls, foundations, sewer lines, and underground pipes. Over time, this pressure can lead to cracking, structural stress, root intrusion, and sewer backups. This makes heavy-duty sump pump systems and backflow preventers essential, rather than optional.

Water Quality & the Memphis Sand Aquifer

We are fortunate to draw from the Memphis Sand Aquifer, providing some of the best-tasting water in the world. However, even soft water carries unique challenges:

  • Mineral Deposition: While not as hard as water in other regions, our water still contains minerals that can contribute to scale buildup in water heaters, fixtures, and humidifiers over time. 
  • Corrosion in Aging Pipes: The specific pH and mineral profile of our local water can accelerate the corrosion of older galvanized or copper lines, leading to pinhole leaks that often go undetected behind walls.

Historic Homes & Aging Infrastructure

From Midtown to East Memphis, our historic architecture requires specialized knowledge:

  • Legacy Materials: Many area homes still utilize cast iron or Orangeburg pipe, both of which are reaching the end of their functional lifespans. These are highly susceptible to the Mid-South’s aggressive tree root systems, ground movement, and clogs, increasing the risk of slow drains, backups, and sewage smells.
  • Retrofitting Challenges: Older homes were often built with outdated HVAC equipment, small "chases," or little to no ductwork. Upgrading these homes requires expert load calculations to ensure modern high-efficiency equipment doesn't become constrained in undersized vintage vents.

Dense Tree Coverage & Air Quality

In a region known for its abundant tree cover, Memphis’ dense canopy offers environmental benefits while also introducing unique challenges for home systems and indoor air quality.

  • Root Intrusion: The lush canopy of Memphis means expansive root systems that seek out moisture in sewer lines. We frequently see roots penetrate clay or cast iron pipes, leading to stubborn backups and slow drains.
  • The Pollen Burden: Massive seasonal pollen drops in the Mid-South can blanket outdoor condenser coils, causing HVAC units to overheat and fail during the first heatwave of the year. Pollen and airborne debris can also clog indoor air filters, reducing air quality and system efficiency. Proper air filtration, well-sealed ductwork, and routine maintenance are essential to maintaining both healthy indoor air and reliable HVAC performance.

Severe Weather & Stormwater Management

Memphis is prone to strong straight-line winds and sudden, heavy rainstorms that can dump several inches of rain in less than an hour.

  • Hydrostatic Pressure: Flash flooding in the Mid-South doesn't just stay outside; it creates immediate hydrostatic pressure against your home’s foundation. Without a high-capacity, battery-backed sump pump system, this water can penetrate crawlspaces and basements, leading to structural rot and mold.
  • Storm Surge: Frequent storms, high winds, and lightning can lead to flooded yards, backed‑up drains, and damaged outdoor equipment, making surge protection for your HVAC equipment and properly functioning check valves important safeguards.

New Madrid Seismic Zone

While residents rarely feel the daily activity of the New Madrid Fault, the geological reality of the region is one of constant, subtle movement.

  • Stress on Rigid Piping: Minor seismic shifts over the years can cause rigid piping materials—like older clay sewer lines or threaded gas pipes—to develop hairline fractures.
  • Gas Safety: Because of our proximity to the fault line, ensuring your gas lines are properly supported and utilizing flexible connectors where appropriate is a critical safety standard we prioritize for every Memphis-area home.

Why This Matters For Your Home?

Homes in the Memphis area require more than standard, one-size-fits-all solutions. Climate, soil behavior, water conditions, and infrastructure all play a role in how your plumbing and HVAC systems perform over time.

At Smith's Plumbing, Heating & Air, we apply local, tested knowledge to every job.
From diagnosing hidden slab leaks to designing HVAC systems that handle Memphis humidity, our recommendations are based on what actually works in this region—not generic guidelines.

A Legacy of Integrity & Trust

Trust is the foundation of everything we do at Smith's Plumbing, Heating & Air and it has been since our inception. We believe in earning the right to be your service team for life by treating you with the same respect and care we would want for our own families. We do not take shortcuts or compromise on quality because your trust is more valuable than any single job. Our growth relies on the relationships we build within the Greater Memphis Area, and we strive to honor our history by delivering services that reflect our deep commitment to our neighbors and community.

Your Plumbing & HVAC Partner for Life

Choosing the right team for your home means selecting a partner who values your time and property. We stand ready to demonstrate why we are the preferred choice for homeowners across Memphis who demand reliability and heart in every interaction. Our team looks forward to serving you and ensuring your home remains a place of comfort and safety.

Contact us at (901) 290-1110 or fill out our online form for plumbing and HVAC service in Memphis.

Smitty’s Specials Are Heating Up!

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  • Smith's Plumbing, Heating & Air
    $500 OFF New Tankless Water Heater With Installation!* Valid Jan 1, 2025 - Dec 31, 2026
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Commonly Asked Questions

  • Yes, our team is available 24-hours a day to resolve emergency plumbing problems in Memphis, TN.
  • We provide a wide range of plumbing services including drain cleaning, sewer repair, residential, and commercial plumbing services in Memphis, TN.
  • Yes, our team of Memphis plumbers is licensed and certified, with over 14 years of experience in the field.
  • Yes, we offer financing options that are made to fit any budget for our plumbing services in Memphis, TN.
  • Our team strives to provide prompt service, and depending on availability, we aim to have a plumber at your location in Memphis, TN as soon as possible.
  • Yes, we offer maintenance services to help prevent plumbing issues and keep your residential plumbing system in Memphis, TN running smoothly.
  • Our residential plumbing services in Memphis, TN are backed by years of experience, skilled technicians, and a commitment to customer satisfaction, ensuring quality workmanship on every job.
Memphis Plumbers Who Care UPFRONT PRICING & FINANCING OPTIONS

At Smith's Plumbing, Heating & Air, we believe in upfront pricing so you can make informed decisions before any work begins. When our technician arrives, they’ll provide a quote for the repair or diagnosis. If you choose not to proceed, you’ll only pay the $59 service fee—but if you move forward with the repair, that fee is waived. It’s simple, transparent, and designed to keep you informed every step of the way.

Get in Touch with the Smith’s Team

Our licensed experts are ready to handle all your plumbing and HVAC needs. Fill out the form below and we’ll be in touch right away.

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