Southaven Water Heater Services

It started with Brock, a proficient, patient, helpful, thorough, and courteous representative of Smith’s Plumbing who arrived at scheduled time. With 3 bids on hand, after Brock responded to my questions on different brands of tankless, position of gas and water pipes, along with a competitive price, It was an EASY decision to have Smith’s Plumbing replacing my 2 tanks water heater with a Rinnai RSC 199 tankless! Respectful, pleasant, and skillful install crew, Cody and Eli along with roofer Scott, took great care to protect wood floor and extra careful with hauling equipment up and down the stairs. The tankless water heater was up and running prior to 5PM on the same day. Rest assured it was my first and surely not my last experience with Smith’s Plumbing as I am an extremely pleased customer!

- Magda F.

I can highly recommend Smith’s plumbing! Will Newman came and helped us uncover a leak that was coming from under our refrigerator. Will took the time to make a video report for our insurance adjuster and also made a call to a water mitigation company that showed up the next morning. Best customer service I have ever received!

- Lynn K.

Great job! The crew was friendly and courteous, which is a plus for me, great customer service goes a long way. I was well informed of the process for the project. They did everything we discussed at an affordable price. I appreciate how they refilled my yard back. It will be easier to get my lawn back in shape and summer ready.

- Former Client

Exceptional service from the front desk to the technician! They made my situation priority and got me taken care of in no time. My technician was Mr. Brock and up front and honest from the jump. Very knowledgeable, clean, respectful and efficient. I would recommend Smith's Plumbing Services to anyone I know! Not to mention, affordable!

- Raven W.

Smith Plumbing was awesome and went beyond normal procedures to provide us the support we needed to stop a main line water leak at our home. Their technicians and management were very professional and helpful. I would recommend to anyone their services, they were upfront on costs and their estimates. My wife and I appreciate their service and won't hesitate to call again on any plumbing issue we or friend and family incur.

- Reggie W.

Will was excellent! Personable, patient and professional. He was methodical in diagnosing our leak and came through with a very fair price. I walked him through other plumbing needs and wants and he steered me absolutely straight on what would could be done reasonably, what would be exorbitant and what would be risky. He took a video to avoid any miscommunication with the installers which I really appreciate. I am very happy with Smith's Plumbing Service!

- Shane P.

Will was awesome! He came out from an hour away on very short notice, which I greatly appreciated. He immediately found the issue with my tankless water heater. He also gave me a great price that the other guys couldn't compete with. I will be using Will at smith plumbing services from now on for all my plumbing needs!

- Dustin M.

Smith’s Plumbing is great! I called for services on Monday and they were able to come out the next day. They kept me updated with appointment reminders and gave us a heads up when our technician was on his way. Our technician, Hunter, was polite and thorough. He identified what the problem was and informed us of next steps in case there was more damage than expected. Luckily our issue was simple. Hunter was able to repair our drain quickly and thoroughly tested it to make sure there weren’t any other hidden issues. I highly recommend Smith’s Plumbing.

- Lauren S.